NC
Norm Construction
AI Demo
Scenario 2 Super Agent

Midday Crisis

RFI Discovery & Handling

It's 10:30 AM at the Davis Islands Historic. Jimmy Chen's electrician just found the plans show a 200A panel, but the existing service entrance is only 150A. Someone needs to get the architect involved — fast.

Messages
iMessage
Jimmy Chen 10:32 AM

Hey Norm. Dave's guys found an issue at Davis. Plans say 200amp but service is only 150. Need to figure out what architect wants us to do

Read
Norm Baxter 10:45 AM

Call the architect

Jimmy Chen 10:48 AM

Been trying. Voicemail.

Read
Jimmy Chen 11:15 AM

Dave just hang tight on the panel for now. Waiting on architect

Read
Dave Patterson 11:22 AM

Ok but my guys are standing around. Can they do something else?

Jimmy Chen 11:30 AM

Yeah go ahead and pull the bedroom circuits. We'll circle back to the panel

Read

Voicemail

Jimmy Chen to Sarah Mitchell, AIA (architect)
10:34 AM · 0:42

"Hey Sarah, it's Jimmy from Norm Construction at the Davis Islands job. We've got a panel issue — plans show 200-amp but existing service is only 150. Give me a call when you get this. Thanks."

Email 1 messages
Sarah Mitchell Jimmy Chen
March 6, 2026 — 2:14 PM
Re: Panel Issue at Davis Islands
Hi Jimmy, yes let's go ahead and upgrade to 400A service to accommodate future EV charging and the pool equipment the Hendersons are planning. This should have been in the original spec — my oversight. Go ahead and coordinate with your electrician. Best, Sarah

Timeline — The 48-Hour Gap

1
10:30 AM Tue

Electrician discovers panel conflict

2
10:32 AM Tue

Jimmy texts Norm — informal, no reference numbers

3
10:34 AM Tue

Jimmy calls architect — voicemail

4
10:48 AM Tue

Jimmy tells Norm he can't reach architect

5
11:15 AM Tue

Tells electrician to work around it

6
— Wed —

No response from architect. No follow-up.

7
2:14 PM Thu

Architect responds by email — 48 hours later

8
2:14 PM Thu

Nobody notices the email says 400A (scope change)

What Goes Wrong

  • No formal RFI created — just a text and voicemail
  • 48-hour delay with zero documentation
  • Electrician crew idle or redirected — lost productivity
  • No contract references (spec section, AIA clause)
  • No tracking or response deadline
  • Architect's response contains a hidden scope change (200A → 400A)
  • Nobody at Norm flags the scope change as a change order
Agent Conversation
Active
Jimmy Chen 10:31 AM

Hey, electrician found a conflict at Davis Islands. Plans say 200-amp panel but the existing service entrance is only 150. Need the architect to confirm whether we're upgrading to match the plans or redesigning around what's there.

Super Agent 10:31 AM

Got it. I'm generating RFI #007 — Electrical Service Conflict. I pulled the original spec: Section 26 01 00 calls for 200A panel replacement. Existing conditions survey shows 150A service entrance, which wasn't flagged in pre-construction.

RFI #007 Created Spec Reference Found
Super Agent 10:32 AM

RFI sent to Sarah Mitchell with: GPS-tagged photo from Dave's crew, spec section reference, potential schedule impact (3-5 days if service upgrade required), and a 5-business-day response deadline per AIA A201 §4.2.4. CC'd to Norm and the Henderson's rep.

Architect Notified 5-Day Deadline Set Owner CC'd
Jimmy Chen 10:33 AM

Perfect. What should Dave's guys do in the meantime?

Super Agent 10:33 AM

I checked the schedule — they can pull circuits in bedrooms 2 and 3 without touching the panel. That keeps them productive for 2 days while we wait on the RFI. I've updated the task board accordingly.

Workaround Scheduled Task Board Updated
Request for Information

RFI-2026-007

Formal RFI
Project
Davis Islands Historic — 227 E Davis Blvd
Date
March 4, 2026
From
Norm Construction LLC (Jimmy Chen, Super)
To
Sarah Mitchell, AIA — Mitchell Architects
CC
Norman Baxter (Norm Construction); David Henderson (Owner's Rep)

Subject
Electrical Service Entrance Conflict — Plans vs. Existing Conditions
Specification Reference
Section 26 01 00 — Basic Electrical Requirements
Description

During electrical rough-in, existing service entrance was found to be 150A. Contract documents (Sheet E-101) specify 200A panel replacement. Existing service entrance capacity is insufficient for specified panel. Request architect clarification on whether to: (A) Upgrade service entrance to 200A to match plans, or (B) Redesign electrical distribution around existing 150A service.

Attachments
  • Photo: Existing 150A service entrance (GPS-tagged, 10:28 AM)
  • Sheet E-101: Electrical plan showing 200A specification
  • Pre-construction survey: Existing conditions (no service entrance notation)

Schedule Impact
3-5 day delay if service entrance upgrade required (TECO coordination + permit)
Response Deadline
March 11, 2026 (5 business days per AIA A201 §4.2.4)
Contract Basis
AIA A201 §4.2.4 — Architect response within reasonable time

What Got Caught

  • Formal RFI created with spec section references and contract clauses
  • 5-business-day response deadline set per AIA A201 §4.2.4
  • GPS-tagged photo attached as evidence
  • Owner's rep CC'd for transparency
  • Workaround scheduled — electricians kept productive while waiting

Time Comparison

Current Way
2+ days
AI Way
8 minutes
Next Scenario
The Hidden Change Order — Protecting Revenue

The architect's RFI response contains a $14,600 scope change that nobody caught.